Privacy Policy
Privacy Policy
Last updated: March 2026
The POD X ("we," "us," or "our") operates thepodx.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
Information We Collect
We collect information you provide directly, including: name, email address, shipping address, billing address, phone number, and payment information when you place an order. We also collect browsing data such as IP address, browser type, pages visited, and referring URLs through cookies and analytics tools.
How We Use Your Information
- To process and fulfill your orders
- To communicate with you about orders, products, and promotions
- To improve our website, products, and customer experience
- To send marketing communications (with your consent)
- To detect and prevent fraud
Sharing Your Information
We do not sell your personal information. We share data only with: shipping carriers (to deliver your orders), payment processors (to process transactions), analytics providers (to improve our site), and marketing platforms (to send communications you've opted into). We may also share information when required by law.
Cookies
Our site uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect site functionality.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time. To exercise these rights or opt out of marketing communications, email CustomerService@thepodx.com.
Data Security
We use industry-standard encryption (SSL/TLS) and secure payment processing to protect your information. Our site is hosted on Shopify, which maintains PCI DSS compliance for payment data security.
California Residents (CCPA)
California residents have additional rights under the California Consumer Privacy Act, including the right to know what data we collect, the right to deletion, and the right to opt out of data sales (we do not sell data). Contact us to exercise these rights.
Contact
For privacy-related questions: CustomerService@thepodx.com or call 1-800-596-2037.